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Help with Nanobox Launch Errors

Are you having trouble getting nanobox to load? Find the error Message number below and we will help you understand what is happening. If the suggestions below don’t resolve your issue, please reach out to us using the Contact Us page.

Msg 010: Unable to Read MicroSD Card

Your nanobox was not able to read the microSD card. This happens if the microSD card is corrupted.  To correct this, format the micro sd card using SD Card Formatter. You will then need to replace the contents of the microSD card from a backup or you can download the factory image from the 1010music forum. You need to be registered (for free) for the forum and logged in to access the firmware downloads. When working with a microSD card on a computer, be sure to choose the option to eject the card before removing it from your computer.

Msg 011: Unable to Read microSD Card

Your nanobox was not able to read the .bin file on the microSD card. The file may be corrupted. This file contains the application that is run by the nanobox and is loaded each time the product powers up. To correct this, copy the appropriate .bin file to your microSD card and then cycle the power on your nanobox.  You can find the latest .bin file for your nanobox on the 1010music forum.  You need to be registered (for free) for the forum and logged in to access the firmware downloads.

Msg 013: Unable to Load Firmware

This error happens when the microSD card in the nanobox does not have a .bin file.  This file contains the application that is run by the nanobox and is loaded each time the product powers up. To correct this, copy the appropriate .bin file to your microSD card and then cycle the power on your nanobox.  You can find the latest .bin file for your nanobox on the 1010music forum.  You need to be registered (for free) for the forum and logged in to access the firmware downloads.

Msg 014: Unable to Load Firmware

The .bin file on your microSD card is not the correct .bin file for that unit.  This could happen if you have a lemondrop .bin file on a fireball for example. To correct this, copy the appropriate .bin file to your microSD card and then cycle the power on your nanobox.  You can find the latest .bin file for your nanobox on the 1010music forum.  You need to be registered (for free) for the forum and logged in to access the firmware downloads.

Msg 015: Unable to Load Firmware

The .bin file on your microSD card is not a recognized 1010music application file.  To correct this, copy the appropriate .bin file to your microSD card and then cycle the power on your nanobox.  You can find the latest .bin file for your nanobox on the 1010music forum.  You need to be registered (for free) for the forum and logged in to access the firmware downloads.